FTP Instructions for Mac Users

To use FTP on a Mac, you need to install a piece of software called an FTP client. You may choose from a wide variety of FTP clients available, but we’ll walk you through a free one called Filezilla. (This tutorial may also be used by Windows users, though we recommend a simpler FTP solution for Windows users here.)


One-Time Setup


1. Click below to download Filezilla. Please note that POST is not related to, nor do we endorse, Filezilla. We simply provide these links as a convenience.


2. Double-click the downloaded file. Then drag the resulting Filezilla application into your Applications folder. (Windows users, double-click to install the program.)


3. Open Filezilla from your Applications folder. Filezilla looks like this:


4. Enter the following information in the fields along the top:

  • Host: ftp.postedits.com
  • Username and Password: The same as what you use for the POST website
  • Port: Leave this blank.


5. Click Quickconnect. Once connected, you will see your POST Uploads and Downloads folders on the right side of the screen. This is where you will upload to and download from.

Upload to POST


1. With Filezilla open and connected as described above, double-click the Uploads folder on the right. Then double-click the folder of the job you wish to upload (the job folders are created automatically each time you submit a job via the online order form).


2. Open Finder and navigate to the files to be uploaded. Select them and drag them into the job folder you just opened in Filezilla.


3. The upload begins immediately. Track its progress at the bottom of the Filezilla window. As files are uploaded, they move from the Queued tab to the Successful tab. If something goes wrong, they may be moved to the Failed tab. In this case, right-click any files in the Failed tab and tell it to retry the upload.


4. Let the upload run in the background, but check on it every once in a while. To estimate your upload time, click here. We also recommend making sure your computer doesn’t go to sleep during the upload (Go to System Preferences -> Energy Saver -> and drag Computer sleep to Never).


5. Once you’ve confirmed that the upload is complete, send a quick email to customerservice@POSTedits.com, telling us that the images for job PPXXXXX have been uploaded. This is the only way we will know the files are there.


Download from POST


1. With Filezilla open and connected as described above, double-click the Downloads folder. Then locate the folder of the job you wish to download. Leave it here for now.


2. On the left side of Filezilla, navigate to the folder on your computer where you want to put the files. Mac users first need to open the Users directory, then open the folder with their Mac username. From here, you can easily find your Desktop or Documents folder. Alternatively, if you wish to download to an external drive, open the Volumes directory instead of the Users directory mentioned above.


3. Drag the job folder from the right into the destination folder on the left.


4. The download begins immediately. Monitor its progress at the bottom of Filezilla.


5. Once the transfer finishes, close Filezilla and find the downloaded folder using Finder. Open it and check the included Instructions PDF for help with the returned files.


If you have any difficulties, please read our FTP troubleshooting tips for Mac users.

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Trackbacks

  1. […] Windows offers a very simple, built-in FTP solution which can be used to upload or download files to or from POST. The following directions walk you through the process. (Mac users, please click here for Mac FTP instructions.) […]

  2. […] The following troubleshooting tips should help if you experience difficulties with transferring files via FTP. For full instructions on using FTP on a Mac, please click here. […]

  3. […] this does not work, however, and we have yet to find a solution for these cases. Please try our FTP upload method […]

  4. […] you continue to have difficulties, please contact us for assistance or try downloading via FTP […]

  5. […] If you continue to have difficulties, please try this alternative method for using FTP. […]

  6. […] Quick-Tip: Mac users shouldn’t feel left out. We also have step-by-step instructions for FTPing files on a Mac. […]